Why Us?

ADR ACCESS has been developed to facilitate and ensure that everyone has access to the benefits and advantages what ADR mechanisms have to offer when it comes to settling disputes cheaply and without delay.

GONE ARE THE DAYS OF STANDING IN LONG QUEUES, BEEN CONFRONTED BY INCOMPETENCE AND UNNECESSARY ADMINISTRATIVE DELAYS.

The platform has been designed and developed to ensure a simple, effortless, affordable and memorable experience for all users. It will take you minutes, from the comfort of your home, to access the ADR platform, create your profile and immediately register your dispute.

To utilize our Platform to resolve their dispute Parties must be in agreement to do so. Parties can either include our dispute resolution clause into their agreement from the outset or if they have not included the clause initially, they can download our dispute resolution agreement from the website and sign the agreement. All Parties to the dispute must sign the agreement.

Only once all Parties are in agreement to utilize the ADR Access platform to resolve their dispute will an administrative fee be charged for usage of the Platform.

Any dispute, commercial and labour related, can be referred to our Platform for resolution through arbitration. However, in terms of legislation, we are unable to assist Parties involved in any dispute relating to a matrimonial cause and status related issue.

Types of commercial disputes include, but not limited to, contractual, competitions, professional, negligence, business, construction, partnerships, reputation, intellectual property, patent and outsourcing disputes.

Types of labour disputes include, but not limited to, contractual issues, misconduct, incapacity, retrenchment, constructive dismissal, unfair dismissal and unfair labour practice disputes.

Not only is our Platform more accessible and effortless to use but we guarantee that by choosing ADR ACCESS you will save money, time and a great deal of frustration in resolving your dispute.