Pricing

To ensure access to everyone so that they can benefit from utilizing ADR ACCESS platform to resolve their disputes cheaply and quickly, individuals and entities, will be in a position to register their profiles FREE OF CHARGE.

Once their profile is registered all users, individuals and entities, will then be able to log into their profiles to register a dispute when the need arises.

The platform will allow the user to register a new dispute provided he has the necessary credits to do so.

Users acquire credits by purchasing a credit package once logged into their profile. By clicking on the CREDITS navigation button the user will be in a position to see the balance of his credits account and/or be able to purchase additional credits. Once purchased the credit will reflect allowing the user then to continue registering a new dispute.

A user will be charged 1 (one) credit per dispute to utilize the platform. The price attached to a credit will depend on the package purchased by a user. A credit will cover the following processes through the platform namely, 1) Pleadings, 2) Settlement and Award, 3) Pre and/or Con-Arbitration proceedings and 4) Uncontested and/or Default Awards.

Additional expenses will only be incurred, if a settlement cannot be reached and the dispute has to be referred to an arbitrator for a hearing.

To ensure that the dispute gets resolved as quickly as possible the APPLICANT will carry the initial expenses upfront when purchasing the credits. If an employee, linked to a specific employer on our platform, registers a new labour dispute against the employer, the credit charged will be collected from the employer’s credit account.

Despite the initial expenses being paid by the APPLICANT upfront in commercial disputes the RESPONDENT always remains equally liable for the expenses of the Arbitration process. In labour disputes the employer, irrespective being the APPLICANT or RESPONDENT, always carries all the expenses pertaining to the entire arbitration process.

The filing of frivolous, unjustified, baseless, malicious and/or vexatious disputes must be avoided at all costs as the responsible Party could run the risk of being ordered to pay costs on a punitive scale by the Arbitrator.

Packages

ADR 1
1
0
2,900
R2900
ADR 5
5
0
13,500
R2700
ADR 10
10
0
25,000
R2500
ADR 20
20
0
40,000
R2000
ADR 50
50
0
90,000
R1800

    INCLUDED IN YOUR ADR ACCESS FEE

  • REGISTRATION OF DISPUTE
  • PLEADINGS AND FILING PROCESS
  • SETTLEMENT PROCESS
  • PRE-ARBITRATION OR CON-ARB PROCESS
  • DEFAULT PROCESS

    EXCLUDED IN YOUR ADR ACCESS FEE

  • COSTS RELATING TO IN LIMINE OR JURISDICTIONAL HEARINGS
  • ARBITRATION HEARING PROCESS
  • COSTS OF ARBITRATOR FOR HEARING
  • APPEAL PROCESS

    TERMS AND CONDITIONS

  • CREDITS WILL BE ACTIVATED UPON RECEIPT OF PAYMENT FROM USER FOR PACKAGES.
  • USER WILL USE 1 CREDIT PER DISPUTE REGISTERED
  • CREDITS CAN BE USED FOR LABOUR OR COMMERCIAL DISPUTES
  • A CREDIT WILL BE DEDUCTED ONLY ONCE THE APPLICANT SEND THE DISPUTE TO THE RESPONDENT
  • FEES THAT ARE EXCLUDED WILL BE QUOTED PRIOR TO THE SETIING DOWN OF ARBITRATION HEARING
  • REFUND REQUESTS WILL BE DEALT WITH ON AN AD HOC BASIS.
  • ALL REFUNDS ARE SUBJECT TO AN ADMINISTRATIVE FEE DEDUCTION OF 30%.
  • INVOICE WILL BE ISSUED UPON RECEIPT OF THE PAYMENT FOR THE PACKAGE